Privacy Policy

This Privacy Policy describes how Media Push Pte. Ltd. (UEN 202938517M), registered at 19 Ann Siang Road, #02-05, Singapore 069699 ("Media Push", "we", "us", or "our"), collects, uses, discloses, and protects personal data when you visit mediapush.pro, submit an enquiry through our contact form, engage our paid media services, or otherwise interact with us. We are committed to handling personal data responsibly and in compliance with the Personal Data Protection Act 2012 of Singapore (PDPA) and its subsidiary legislation.

1. Data controller

Media Push Pte. Ltd. is the organisation responsible for personal data collected through this website and in the course of providing our marketing and media management services. For privacy-related enquiries, contact us at [email protected] with the subject line "PDPA enquiry", or write to our registered address above.

2. Personal data we collect

We may collect the following categories of personal data depending on how you interact with us:

• Identity and contact data: full name, job title, company or organisation name, email address, telephone number, and business address.
• Enquiry and communication data: messages submitted through our contact form, email correspondence, phone call records, and meeting notes from media reviews or brief workshops.
• Service-related data: campaign briefs, media plan documents, platform account identifiers (where you grant us access), performance reporting data, and billing information necessary to fulfil service agreements.
• Website usage data: IP address, browser type, device information, pages visited, referral source, and cookie identifiers (see our Cookie Policy for details).
• Consent records: timestamps and preferences related to PDPA consent checkboxes, cookie consent choices, and marketing communication opt-ins or opt-outs.

We do not intentionally collect sensitive personal data (such as NRIC numbers, financial account details beyond billing necessities, or health information) through this website. If you voluntarily provide such data, we will handle it only to the extent necessary and with appropriate safeguards.

3. How we collect personal data

Personal data is collected through several channels:

• Direct submission via our contact form at mediapush.pro/contact.php, which requires explicit PDPA consent before submission.
• Email, telephone, or in-person communication at our Ann Siang office.
• Service onboarding documents, proposals, and signed agreements.
• Automated collection through cookies and similar technologies when you browse our website (subject to your cookie preferences).
• Referrals from existing clients or professional contacts, where the referrer has indicated you may be interested in our services.

4. Purposes of collection, use, and disclosure

We collect and use personal data for the following purposes:

• Responding to enquiries about our media programmes, services, and agency capabilities.
• Delivering paid media planning, campaign media buy management, media reviews, and related professional services under service agreements.
• Preparing proposals, statements of work, invoices, and account management communications.
• Operating, maintaining, and improving the mediapush.pro website and its security.
• Analysing website usage patterns (where analytics cookies are accepted) to improve content and user experience.
• Complying with legal obligations, responding to lawful requests from authorities, and protecting our legal rights.
• Sending service-related notifications, media review summaries, and — where you have opted in — marketing communications about Media Push programmes and events.

We may disclose personal data to the following categories of recipients, strictly for the purposes listed above:

• Platform partners (e.g., Google, Meta, LinkedIn) where campaign management requires account access you have authorised.
• Technology service providers who host our website, process form submissions, or provide analytics tools (bound by confidentiality obligations).
• Professional advisers including lawyers and accountants, where necessary for compliance or dispute resolution.
• Government authorities or regulators when required by applicable law.

We do not sell personal data to third parties. We do not share personal data with push-notification platforms, lead-generation bot services, or data brokers.

5. Legal basis and consent

Under the PDPA, we rely on consent, contractual necessity, and legitimate business interests as appropriate bases for processing personal data. When you submit our contact form, you must actively check the PDPA consent checkbox — it is never pre-selected. You may withdraw consent at any time by contacting us, though withdrawal may affect our ability to continue providing services or responding to your enquiry.

For existing clients, processing necessary to fulfil service agreements does not require separate consent but remains subject to PDPA fair-use principles and the purposes disclosed at the time of collection.

6. Data retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected:

• Enquiry data from contact forms: up to 24 months from last interaction, unless a service relationship is established.
• Client service data: for the duration of the engagement plus up to 7 years thereafter for legal, tax, and audit purposes.
• Cookie consent preferences: 6 months from the date of your last consent decision, after which the cookie banner will reappear.
• Website analytics data: aggregated and anonymised where possible; raw logs retained for up to 12 months.

When personal data is no longer required, we securely delete or anonymise it in accordance with our data retention schedule.

7. Cross-border transfers

Some of our technology providers may process data outside Singapore (for example, cloud hosting in the United States or European Union). Where personal data is transferred overseas, we take reasonable steps to ensure the recipient provides a standard of protection comparable to the PDPA, including contractual safeguards and verification of the recipient's data protection practices.

8. Security measures

We implement appropriate administrative, technical, and physical safeguards to protect personal data against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks. These measures include access controls limited to authorised personnel, encrypted connections (HTTPS) for data transmitted through this website, and secure storage for client campaign data. Passwords and platform credentials shared for campaign management are stored using industry-standard encryption and are accessible only to team members directly involved in your engagement. We conduct periodic reviews of our data handling practices and update security controls as our technology stack evolves. While we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your rights under the PDPA

Subject to exceptions under the PDPA, you have the right to:

• Access the personal data we hold about you and information about how it has been used or disclosed within the past year.
• Request correction of personal data that is inaccurate or incomplete.
• Withdraw consent for processing where consent is the basis for collection (with reasonable notice).
• Request information about our data protection policies and practices.

To exercise these rights, email [email protected] with sufficient detail to verify your identity. We will respond within 30 days or as required by the PDPA. A reasonable administrative fee may apply for access requests as permitted by law.

10. Cookies and tracking technologies

Our website uses cookies and similar technologies as described in our Cookie Policy. Optional analytics and marketing cookies are activated only after you provide consent through our cookie banner (Accept all, Reject all, or Customise). You may change your preferences at any time by clearing site data or contacting us.

11. Third-party links

Our website may contain links to third-party websites (such as advertising platform documentation or industry resources). We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing personal data.

12. Children

Our website and services are directed at business professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, contact us and we will promptly delete it.

13. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The "Last updated" date at the top of this page indicates the most recent revision. Material changes will be communicated through a notice on our website. Continued use of the website after changes constitutes acceptance of the updated policy.

14. Contact

For questions, requests, or complaints regarding this Privacy Policy or our data handling practices:

Media Push Pte. Ltd.
19 Ann Siang Road, #02-05, Singapore 069699
Email: [email protected]
Phone: +65 6829 4173

If you are not satisfied with our response, you may lodge a complaint with the Personal Data Protection Commission (PDPC) of Singapore at www.pdpc.gov.sg.